Transport Charge

Orders shipped within Vietnam

• You transfer money in advance:

We will free shipping fee and send by Grab (for customers within Saigon city), or by Vietnam Post (for customers within Vietnam).

• You choose Cash on Delivery (C.O.D):

We will send by Vietnam Post and please pay the shipping fee.

Please note: For this form, we will not show the goods first, due to the special packing, customers will not be able to repackage the chimes as they were original after viewing. Therefore, to avoid wasting both parties’ time, if customers accept, we will send the chimes or customers can come to see directly at the workshop and get the chimes.

Orders shipped abroad

For international orders, the payment method is bank transfer in advance and please pay the shipping fee.

Please Note: All orders are shipped from our main workshop in Saigon, goods may be subject to local import duties and taxes which are payable in your country before delivery can be made. Customers will be responsible for any local duties and taxes that are required. For more information, please check with your local government authority before ordering if you are unsure.

String Replacement Fee

This fee is for chimes that are broken after the warranty period or for some reasons you want to replace the string.